Delta Air Lines, Inc. FROM THE is all set to launch the much-anticipated premium lounge experience to provide a high level of service and hospitality to customers.
New York’s John F. Kennedy International Airport will host the inaugural premium lounge, a sprawling 38,000-square-foot space that will house both a full-service brasserie and a chef-assisted casual market with open kitchens.
Other places where the company will open premium lounges include Boston and Los Angeles.
Just like Delta Sky Clubs, no two premium lounges will be the same; each location will include elements inspired by and unique to the host city.
“We want each of our guests to receive a highly personalized and dedicated level of service,” said Claude Roussel, vice president of Delta’s Sky Club and Lounge Experience.
In recent years, Delta has expanded its Sky Club network to accommodate a growing number of travelers who access them through memberships, airline status, credit card benefits or premium cabin travel, CNBC reported.
Last year, Delta announced plans to limit lounge access, but revised some measures following customer backlash, the report said.
Delta’s emphasis on premium travel is highlighted by the launch of new clubs. Business class and premium economy revenues rose 26% to $19.1 billion last year, with main cabin ticket sales also up 20% to $24.5 billion.
Price Action: DAL shares were trading 0.15% lower at $40.45 at last check on Friday.
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This content was partially produced with the help of artificial intelligence tools and was reviewed and published by Benzinga editors.
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